1. How to List a Product on Tourmatic
Step 1:
Visit the link: https://tourmatic.io/dashboard and log in. If you don’t have an account, please refer to the instructions on how to create an account on Tourmatic here.
After logging in, click on the “Inventory” tab on the left to go to the product creation and management section.
Step 2:
Click on “New” to start creating your product.
Step 3:
After clicking "New", the product creation form will appear. In the "Title" field, enter the name of your product/service.
In the "Description" field, provide a brief description of your product. (Details such as itinerary or further information should be entered in the "Rich Description" section).
In the "Duration" field, if your service lasts all day, leave this blank; if it takes a few hours, enter the corresponding number of hours.
In the "Destination" field, select the location corresponding to where you provide the service/product.
Then, click “Continue” to move on to the next step.
Once you click “Continue” the system will automatically switch to the “Inventory Set Up” tab, as shown below. The information you just entered will be displayed first, and you can edit it later if needed.
Note: Be sure to click “Save” after entering information in each section.
Step 4:
In the "Photo" section, click “Chọn tệp” to add a product/service image (in .jpg format).
In the "Rich Description" section, enter detailed information or the itinerary for your product.
In the "Available Language(s)" section, choose either "Vietnamese" or "English" depending on the language of your product/service.
In the "Pickup Locations" section, enter the pick-up points for your service (if applicable).
If it’s a central pick-up point, select "Pick-up point" and enter the address. You can add multiple pick-up points as needed based on the trip route.
If the pick-up is at a hotel, select "Pick up at hotel" so customers can input their hotel address when making the booking.
For tours like airport transfers, you can add both hotel and airport pick-up points that correspond to a tour that picks up at the airport and drops off at the hotel, or vice versa.
Step 5:
In the "Cancellation Policy" section, enter the cancellation policy and the time frame for cancellations.
Example: If the Cancellation Period = 3, it means the booking cannot be canceled 3 days before the departure. After this time, customers will no longer have the option to "Request to cancel" in the booking link and cannot cancel the booking themselves through the system.
Step 6: In the "Booking questions" section, click “Add a question” if you need customers to provide additional information (if needed).
Step 7:
Enable the "Requires attendee details" button if you require customers to enter their names when making a booking. If you only need to know the number of people booking, you can disable this button.
Enable the "Lock timezone on booking page" button to lock the time that the customer selected for the booking.
Note: Click “Save” before proceeding to the next step.
2. Setting Up Product Pricing on Tourmatic
Step 1:
Under the "Inventory Set Up" tab, select the “Pricing” tab.
In the "Maximum Seats" field, enter the maximum number of guests that can book your service/product.
Click “Save” when completed.
Step 2:
For group tours, in the "Person Type Name" field, enter the customer classification (Adult/Children/Infant or Passengers).
In the "Base cost" field, enter the price for each customer classification.
In the "Description" field, enter the age range for each classification.
For Min "Adult", enter the number 1 for the "Adult" classification (this means at least 1 adult is required to book). Max "Adult" should be equal to the maximum number of seats entered in the "Maximum Seats" field.
Leave "Min/Max" for other customer classifications blank.
Click “Save” when completed.
For private tours, enter a base cost of 0 and proceed to the "Advanced Pricing" section in Step 4 to enter the private tour price.
Step 3:
In the "Cost" section, enable the "Private tour" button if it’s a private tour.
In the "Display cost" field, enter the unit price (adult price) for group tours or the total price for private tours.
Click “Save” when completed.
Step 4:
Please refer to the section on creating advanced pricing for private tours in the "Advanced Pricing" section.
For more information on setting the time slots for services, refer to the "Availability" tab.
Note: Products will only be listed on the Tourfinder website once the partner has signed the contract and met all the requirements for product listing.
If you have any questions or need assistance, please use the live chat tool or email Tour Finder for further support.